"Clay was right there as I pulled my car into the service area. I was rushed because I had been called in to jury duty for that am. Clay was very efficient, understanding and got me into my loaner and on my way quickly and pleasantly. Also called me to tell me when my car would be ready and everything went smoothly. My Mercedes is an E 55 AMG® and I love how it handles and responds. Your service since we moved down here from Buffalo has always been excellent and the staff has always been pleasant and ready to do what is needed to keep my car in excellent working order."-Eileen
"I have owned over 20 Mercedes since 1985. This is my first purchase from Mercedes-Benz of Fort Myers. Matt Turczyn and your entire staff have been the most professional that I have ever experienced. The service department has handled all of my simple problems quickly and efficiently. I can not imagine buying a Mercedes anywhere else. I have already told my friends and have actually sent you a new, and now happy customer. He was as impressed as I was and has thanked me for the suggestion. Keep up the GREAT work.:" - Paul
"It's not the product that keeps me coming back, it's also the people. The service staff notably Mr. Tipton, Mr. Ducoff, and Mr. Cohen create an environment of confidence that no matter what the issue they will resolve it. Thank you to them and thank you for recognizing good people and their contributions to your dealership and product." -Wolfgang
"We left town for a cruise with a car problem. We were unaware of a recall on the car and were surprised when we returned that the car was fixed and the best part, at no charge. Thanks for the honesty and good work." -Donald
"Every time I go have any service completed they always perform above my expectations. These people love their jobs and it shows the minute I was into the service department. Not only with me but with everyone. Hopefully their dedication to the Mercedes service department doesn't go unnoticed." -Pamela
"I just wanted to say how wonderful Wendy was I dropped off my car late, she was still there and helped me even though it was after hours. She was very helpful and courteous and her follow up with phone calls was great. She is an asset to your company." - Tracey
"We always deal with Dennis he has Ian come and pick up our cars. We never have to worry about a thing. We have purchased several Mercedes at the dealership. Ian and Dennis do a great job." --JeanÂ
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